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Influencer advertising can assist tourism business mitigate waste, air pollution



UNIVERSITY PARK, Pa. — Social media influencers who’re keen about environmental causes can assist the tourism business encourage vacationers to interact in pro-environmental habits to assist mitigate waste and air pollution, in line with a brand new research from researchers within the Penn State Faculty of Hospitality Administration.

The analysis crew discovered that influencers who’re extremely keen about sustainability existence — coined “inexperienced influencers” — can improve vacationers’ environmental help via social media messaging. The researchers additionally discovered that environmental help, or backing waste discount and wildlife conservation efforts, might be handed alongside to vacationers through social media when influencers show much less ardour however do convey robust, particular objectives.

Led by Penn State Assistant Professor of Hospitality Administration Anni Ding, the analysis crew revealed its findings within the Journal of Sustainable Tourism.

“Inexperienced influencers are people who find themselves extremely dedicated and keen about environmental causes,” Ding stated. “Air pollution and waste accumulation can result in environmental harm at vacationer locations. Tourism firms and locations can leverage inexperienced influencers of their advertising efforts to advertise environmentally pleasant messaging to assist stop this harm.”

To find out a inexperienced influencer’s affect on the environmental help of vacationers, the researchers accomplished two experiments with members recruited through Prolific, a crowdsourcing panel information platform.

Within the first experiment, the researchers explored the consequences of inexperienced influencers’ ardour — or depth of expression — on vacationer help for environmental initiatives, utilizing information from 322 survey members who have been randomly assigned to view a set of social media posts depicting a fictional seashore cleanup. One set of social media posts conveyed passion-related feelings and used passionate language whereas one other set contained an easy recap of the cleanup with out shows of emotional imagery or terminology. After viewing the posts, members answered questions concerning the ardour depicted within the posts in addition to about their very own inexperienced self-efficacy, or one’s perception about their very own talents to behave in help of the surroundings.

“We discovered ardour might be handed from the influencer to their followers via social media,” Ding stated. “The hyperlink between influencer ardour and vacationers’ environmental help is bolstered by emotional contagion principle, which says feelings might be transmitted from one individual to a different. As ardour might be contagious, influencers who display their ardour and dedication to a inexperienced initiative and may even see this spill over to their social media followers.”

Ding stated the analysis crew additionally needed to grasp whether or not influencer advertising might be efficient even when the influencers didn’t show excessive ranges of ardour of their social media posts.

In a second experiment, the researchers examined how influencer objective energy and specificity might have an effect on the social media viewers in instances of excessive or low influencer ardour. The analysis crew analyzed information from 514 survey members who have been randomly assigned to view fictional social media posts a couple of seashore cleanup with one in all 4 circumstances: excessive ardour with excessive objective specificity, excessive ardour with low objective specificity, low ardour with excessive objective specificity or low ardour with low objective specificity.

The analysis crew discovered that objective specificity can mitigate low influencer ardour, as robust, particular objectives with calls to motion can present that influencers are actually dedicated to the trigger, in line with Ding.

“Tourism firms and locations can leverage inexperienced influencers of their advertising, however firms shouldn’t solely have a look at the dimensions of their influencers’ following but additionally give attention to what the influencers are keen about,” Ding stated. “That may finally assist companies align their goals with influencers who can finest talk key message factors.”

Ding stated partnering with the improper influencer might be pricey for firms as a result of the corporate wouldn’t be effectively spending their advertising funds if an influencer weren’t aligned with the corporate’s objectives.

Influencers and their social media followers that align with an organization’s target market whereas sharing an genuine ardour for environmental initiatives is a best-case state of affairs, in line with Ding.

“Constructive feelings like ardour generally is a very highly effective instrument in advertising or in communications,” Ding stated. “By fastidiously selecting a passionate ambassador to speak the appropriate message, tourism firms can construct an efficient communications marketing campaign.”

Tiffany S. Legendre of the College of Houston and Harold S. Lee and Jihye “Ellie” Min of the College of North Texas collaborated on this analysis.

About Penn State Faculty of Hospitality Administration

Established in 1937 Penn State’s Faculty of Hospitality Administration is among the nation’s oldest and most revered. Its top-ranked undergraduate and doctoral applications put together international leaders with a rigorous, various curriculum targeted, since its inception, on engaged scholarship, that includes partnerships with Penn State’s Hospitality Companies, Housing and Meals Companies, and prime international hospitality manufacturers. It is also house to the oldest Penn State alumni program group, The Penn State Lodge and Restaurant Society.

Ben Jellison
Director of Business and Alumni Relations
814-865-6728
Penn State Faculty of Hospitality Administration

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