Handbook work and knowledge errors are a factor of the previous as STAAH helps Grand Sunshine Resort streamline distribution and bookings.
Strategically positioned, Grand Sunshine Resort & Conference serves as a perfect start line to discover the pure great thing about South Bandung, Indonesia. The luxurious four-star resort combines trendy and complex facilities with a conventional contact of the Java tradition
Grand Sunshine is positioned simply minutes from the Soroja toll gate and shut to numerous common vacationer locations. The resort attracts each leisure and enterprise travellers with amenities together with a swimming pool, aviary, enjoyable bike, indoor playground, spa, sauna, steam, assembly rooms and an on-site restaurant.
Handbook price updates time consuming and error-ridden
Earlier than STAAH, Grand Sunshine Resort had important day-to-day challenges in managing room charges, availability and visitor critiques. A sometimes day earlier than STAAH concerned making guide reservation updates (title/ date/ price and so forth), opening and shutting allotment for each on-line journey brokers (OTA), checking visitor critiques on the extranet and checking procuring charges manually.
Not solely was this time-consuming, however it additionally elevated the chance of errors and inconsistencies throughout reserving platforms. The implications of this could embrace double-bookings and visitor frustration, resulting in a lack of income and status.
It was clear to the Grand Sunshine Resort staff that they wanted to discover a higher manner of distributing and managing the property’s stock. There was additionally a chance to broaden on-line attain and get extra direct bookings into their income potential.
STAAH was reasonably priced and easy-to-use
After evaluating a number of programs, the staff at Grand Sunshine selected STAAH to offer a channel administration answer. When STAAH demonstrated its suite of merchandise, it was clear to the staff that they wanted to deploy the excellent answer to actually unlock the resort’s full income potential.
Together with STAAH Channel Supervisor, Grand Sunshine additionally deployed STAAH Max Reserving Engine on its web site alongside WatchMyRate that shows competitor room charges for comparable providing to customers on the web site, serving to enhance conversion charges. STAAH’s Get Google is one other key function to take direct bookings to the subsequent degree by way of elevated publicity through
Based on the Grand Sunshine staff, STAAH stood out for a number of causes. The system’s user-friendly interface and complete options made managing channels simpler and extra environment friendly. The dashboard’s clear structure simplified duties, and STAAH’s intensive channel connectivity was unparalleled. The staff additionally admire the
Comparable rules of ease-of-use can be found within the reserving engine widget – a three-step, mobile-friendly reserving course of for a visitor. Mixed with dynamic pricing, pooled stock and different good income administration options, the direct reserving functionality with STAAH is best-in-its-class.
Each the STAAH reserving engine and channel supervisor built-in to Grand Sunshine’s property administration system (PMS), making the expertise seamless for enterprise customers and visitors.
Among the many many positives of STAAH are its affordability and customer support. From set-up to after gross sales assist you’ll be able to rely on STAAH customer support staff to take a partnered strategy in the direction of the success of your online business with fast responses to system points and proactively reaching out for enhancements to enhance efficiency.
The outcomes converse for themselves
Since implementing STAAH, Grand Sunshine has seen important optimistic outcomes with direct bookings up 50% in comparison with final 12 months. Along with direct bookings, STAAH has streamlined Grand Sunshine’s channel administration course of and enhanced operational effectivity.
Thanks Grand Sunshine for sharing your success with STAAH. We look ahead to a continued partnered strategy in your online business by way of superior distribution, reserving and income administration capabilities.
STAAH boosts Indonesian resort’s direct bookings by 50% was final modified: March 4th, 2025 by
